Terms

Terms of Service

These Terms govern access to the platform, billing, and acceptable usage.
Updated: 2026-01-19 Public document
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1. Agreement to Terms

These Terms of Service (“Terms”) govern your access to and use of the Offerwall Engine platform (“Platform”, “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

2. Definitions

  • Customer / You: the company or individual using the Service.
  • Workspace: your tenant environment within the Platform.
  • Publishers: your partners/users who drive traffic to your offers.
  • Advertisers / Networks: third-party providers of offers and tracking.
  • Content: any data, text, creatives, URLs, postbacks, configurations, or materials you upload or generate.

3. Service Overview

Offerwall Engine provides software tools to operate an offerwall business, including workspace management, offer integrations, publisher management, tracking, reporting, and billing features. The Service is provided “as is” and may evolve over time.

4. Eligibility and Account Security

  • You must provide accurate registration information and keep it updated.
  • You are responsible for all activities under your account and Workspace.
  • You must maintain the confidentiality of credentials and API keys.
  • You must notify us immediately of any unauthorized access or security incident.

5. Customer Responsibilities

You are solely responsible for your business operations and compliance, including:

  • Traffic acquisition, publisher onboarding, and payout policies.
  • Compliance with advertiser/network terms, applicable laws, and regulations.
  • Offer content, claims, creatives, geo-targeting, and user disclosures.
  • Any taxes, fees, refunds, chargebacks, or payment disputes related to your business.

6. Acceptable Use

You agree not to use the Service to:

  • Engage in fraud, incentivized abuse, fake traffic, bots, or misleading practices.
  • Violate third-party rights (IP, privacy, contractual terms) or applicable laws.
  • Distribute malware, spam, or attempt to bypass security controls.
  • Interfere with or disrupt the Service, systems, or networks.
  • Operate illegal, deceptive, or harmful business models.

7. Third-Party Services and Integrations

The Platform may integrate with third-party services (e.g., offer networks, payment providers, analytics). We do not control third-party services and are not responsible for their availability, terms, pricing, data practices, tracking accuracy, or performance. Your use of third-party services is subject to their terms.

8. Data, Tracking, and Postbacks

  • You are responsible for configuring tracking links, postbacks, and attribution settings.
  • Tracking and reporting may be affected by third-party systems, device limitations, ad blockers, or network latency.
  • You must not attempt to manipulate attribution or reporting data.

9. Billing, Subscriptions, and Payments

  • Paid plans are billed in advance on a recurring basis unless stated otherwise.
  • Fees are non-refundable except where required by law or explicitly stated in writing.
  • Failure to pay may result in suspension or limitation of Service features.
  • You authorize us and/or our payment processors to charge your selected payment method.

10. Suspension and Termination

We may suspend or terminate your access to the Service if we reasonably believe you have violated these Terms, engaged in fraud/abuse, or created risk to the Platform or third parties. You may stop using the Service at any time. Upon termination, you remain responsible for outstanding fees and obligations.

11. Intellectual Property

We own the Service, software, and all related intellectual property. You retain ownership of your Content. You grant us a limited license to host, process, and display your Content solely to provide the Service.

12. Confidentiality

Each party agrees to protect confidential information disclosed by the other party and to use it only for the purposes of providing or using the Service. This does not include information that is publicly available or independently developed.

13. Disclaimers

The Service is provided “as is” and “as available”. We disclaim all warranties to the maximum extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation or any specific business outcomes.

14. Limitation of Liability

To the maximum extent permitted by law, Offerwall Engine and its affiliates will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of profits, revenue, data, or goodwill. Our total liability for any claim will not exceed the amounts paid by you to us for the Service in the three (3) months preceding the event giving rise to the claim.

15. Indemnification

You agree to indemnify and hold harmless Offerwall Engine from claims, damages, liabilities, and expenses arising from: (a) your use of the Service; (b) your Content; (c) your relationships with publishers, advertisers, or end users; or (d) your violation of law or third-party rights.

16. Changes to the Service or Terms

We may modify the Service and these Terms from time to time. Material changes will be posted within the Platform or on the public Terms page. Continued use of the Service after changes become effective constitutes acceptance.

17. Governing Law

These Terms are governed by applicable laws in the jurisdiction where the Service provider operates, unless otherwise required by law. Where permitted, disputes will be resolved in the competent courts of that jurisdiction.

18. Contact

For questions about these Terms, contact us through the Platform support channels or at: support@offerwallengine.com